The Insurance Regulatory Authority of Uganda (IRA), together has launched the 2025 Annual Insurance Week (AIW), with a call for building public confidence, as it intensifies its insurance awareness efforts.
Speaking at the launch at the Insurance Tower on February 6, 2025, the IRA Chief Executive Officer, Alhaj Kaddunabbi Ibrahim Lubega said the annual event seeks to provide a platform to bridge the misconceptions and gaps in awareness among the public and to stimulate demand through showcasing insurance’s vital role in safeguarding individuals, businesses, and communities against unforeseen risks.
This year’s AIW is organised under the theme: “Redefining Insurance: Trust, Innovation, and Inclusivity.
According to Alhaj Kaddunabbi, the theme highlights the industry’s need to continuously build public confidence in the insurance industry through transparency and foster inclusivity by making insurance accessible and beneficial to all.
“Insurance plays a critical role in protecting individuals and businesses against unforeseen circumstances, supports the smooth functioning of economies, and contributes to financial stability,” he said.
What to expect
Several activities have been lined up for this four-day event that will run from Monday March 10 – Thursday, March 13, 2025 at Millennium Park, Lugogo, Kampala. These include free consultation on all insurance matters, a medical camp set up for blood donation, free eye checkups, and general body checkups.
Images from the 2024 insurance Week
There will be a Complaint Bureau desk dedicated to receiving, registering and guiding on any insurance-related grievances from the public.
Alhaj Kaddunabbi said that similar engagements will also be held at the IRA Regional Offices in Gulu, Mbarara and Mbale districts.
The week will also be blended with different presentations on policyholders’ rights and obligations, career talks, and interactive sessions with insurance experts.
All licensed industry players and key stakeholders are expected to attend this event, which will showcase the different products and services pertinent to individuals, families, the business community, and all unforeseen risks.
Partners
The Insurance Week was launched in partnership with the Uganda Insurers Association (UIA), Insurance Training College (ITC), Insurance Brokers Association of Uganda (IBAU), Africa Reinsurance Corporation (Africa Re), Zep-Re, the Uganda Bankers Association (UBA), the Institute of Public Accounts of Uganda (ICPAU), Uganda Revenue Authority (URA), the Insurance Appeals Tribunal and Women in Insurance, Insurance Appeals Tribunal.
Mr. Jonan Kisakye, the UIA Chief Executive Officer said the AIW provides a platform for industry players to demonstrate trust by showing how insurance works and the value the public derives from buying insurance.
“Insurers are cognizant of the fact that building trust is critical within the insurance industry but how do we achieve this when customers’ focus is on price and not the value derived from insurance? Let us use this opportunity to demonstrate the value of insurance,” he said.
The ITC Principal, Mr. Saul Sseremba applauded IRA for the consistency in organising the AIW. He noted that it provides a platform for industry players to also interact and share ideas on how to enhance industry operations and improve service provision.
The IBAU Team Leader, Mr. Christopher Bakesiga Mugisha also alluded to the need to build trust given that the industry sells a promise.
“If you don’t honour the promise which you sell, you will not be trusted. We need to create an environment where the public believes in us in whatever we say and do,” he said.
The week will be crowned on March 14, 2025, with the Insurance Innovation Awards gala, where the Authority shall recognise players who developed innovative insurance solutions for their clients.